Staffing is never easy, especially when you’re looking for a new account manager. The individual you hire for this pivotal role will be responsible for a multitude of tasks including managing internal teams and time sensitive projects, communicating with clients, improving customer experience, and assisting your sales team.
Here are some tips on what to look for when interviewing potential account managers, so that you know you’re hiring the right candidate for the position:
As the old adage goes “communication is key”. This is not only applicable to everyday life, but in the workplace as well. With effective communication, each and every member of your staff will know the vision and culture of your company and the quality of work and level of productivity you expect from your employees.
The new account manager should abide by the existing workflow, while bringing his or her own ideas to the table to help make things run more efficiently.
An account manager not only handles the logistics of their project, but they’re also responsible for building important business relationships, both inside and outside of the workplace.
If your account manager is genuine, they will know how to form and maintain connections with their coworkers, direct reports, and clients looking to build with your company. Relationships are all about how the individual approaches them, and a good account manager will be able to navigate relationships with ease and efficiency.
It goes without saying, but anyone with a managerial title requires amazing organizational skills. Consequently, the ideal account manager will naturally be an extremely organized individual.
The account manager you hire needs to be able to carry out tasks on his or her own, while simultaneously and respectfully delegating tasks to the appropriate members of the team. With the proper organization, this ensures productivity is at an optimal level within key areas of your company.
We know that experience can sometimes be a catch-22. After all, if someone doesn’t take a chance, how is a person supposed to get experience?
When recruiting an account manager, however, chances are, that person worked their way up in the ranks to obtain managerial positions. With this in mind, you may want to hire someone with experience that fits the culture of the company, as well as the nature of your company’s projects.
This person should be well-rounded and possess the ability to handle the pressure that comes with being an account manager with poise and attention to detail.
While the traits listed above are surely what you should be looking for when it comes to an account manager, you might have additional needs that are unique to your company.
As the premier boutique staffing agency in Texas, Green Lion Search Group will work closely with you to figure out all of your goals and specific needs to find a list of qualified candidates.
Partnering with us ensures your account manager position is filled by an individual that meets the job description and your company’s culture perfectly. To get started, contact Green Lion Search Group today!